Introduction

The ILikeSmallbiz Client Privacy Policy addresses the types of information gathered through this website, www.ilikesmallbiz.com, from business members, Premium Business Members and affiliates. It also addresses how we collect, use, and disclose personally identifiable information.

This Privacy Policy applies to www.ilikesmallbiz.com and their sub-domains. ILikeSmallBiz is committed to maintaining the privacy of personally identifiable information that you provide to us when using any of our online services. This Privacy Policy describes how we treat the information we receive when you transmit data to any machine owned by ILikeSmallBiz. It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information.  For purposes of the General Data Protection Regulation (known as the “GDPR”), ILikeSmallBiz is the controller of any personal data collected on the Sites.

If you have questions or complaints regarding our Privacy Policy or practices, please contact us.

ILikeSmallBiz's Privacy Principles

ILikeSmallBiz follows the following principles in order to protect your privacy:

  • we do not collect any more personally identifiable information about you than is necessary;
  • we only use your personally identifiable information for the purposes we specify in this Privacy Policy, unless you agree otherwise;
  • we do not keep your personally identifiable information if it is no longer needed; and
  • other than as we specify in this Privacy Policy, we do not share your personally identifiable information with third parties.

Information Collection & Use

Web Form Information

When you submit information to ILikeSmallBiz to open an account, we may collect personally identifiable information from you that may include your business name, business address, web site, business social media identifying information, your name, email address and phone number. We also collect personally identifiable information from you if you participate in our promotions, such as contests and sweepstakes, take our surveys, use our services, contact us about a transaction, or email, call or otherwise communicate with us. If you provide us with personally identifiable information about your contacts we will only use this information for the specific reason for which it is provided.

We do not knowingly collect personally identifiable information from persons under the age of eighteen. If we determine that any information from a person under the age of 18 has been submitted to us, we will delete it within a reasonable time.

Site Usage Information

We automatically collect IP addresses and Site usage information from you when you access any of our online services. This information helps us evaluate how our visitors and subscribers use and navigate our Sites on an aggregate basis, including, but not limited to, the number and frequency of visitors and subscribers to each web page and the length of their visits.

Your web browser may let you choose your preference as to whether you want to allow websites to collect personally identifiable information over time about your online activities across different websites or online services.

Comments/Reviews

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How We Use Information Collected 

We may use information in the following ways:

  • To perform the actions for which you specifically provided the information (for example, enabling us to process, validate, and verify purchases and otherwise fulfill our contractual obligations to you).
  • As necessary to register you as a client and establish an account for you.
  • To contact you about our new or existing ILikeSmallBiz products and services, special offers or other promotions.
  • To contact you about third party services, special offers or other promotions.
  • To enhance existing features or develop new features, products and services.
  • To provide advertisers and other third parties with aggregate, non-identifiable information about our user base and usage patterns.
  • To analyze, limit or respond to potentially fraudulent behavior or other misconduct.


Information Sharing 

Our practices with respect to the disclosure of personally identifiable information include the following:

Consent.
We may disclose your personally identifiable information to third parties with your express consent. You may give your consent in several ways, such as through a written agreement that you sign or acknowledge; an online method, such as a "click through" agreement or registration page; or through expressly accepting the terms and conditions under which we provide you a particular product or service.

Agents/Service Providers.
We use third party service providers to assist us in providing our services and Sites, including database backup providers to protect our data, and a fraud prevention service. We may disclose your personally identifiable information to third parties who complete transactions or perform services on our behalf or for your benefit. We may utilize the services of third parties to verify customer data, or to supplement other information we have collected. We may also contract with third parties to host our Sites and to conduct market research. All service providers are authorized to use your personally identifiable information only as necessary to provide their respective services to us, and are obligated to protect your personally identifiable information under contract terms which are no less protective than those set forth in this Policy.

Marketing.
We may send offers to selected groups of our clients on behalf of other businesses. In doing so, we will not disclose the personally identifiable information we collect to third parties for their own direct marketing purposes.

ILikeSmallBiz uses tracking to create remarketing audiences of users based on user behavior and visits to our website. ILikeSmallBiz may also target these users with custom ads based on affinities/interests, geographic and demographic signals. Users can opt out of these advertising features by visiting Facebook's ad pageGoogle's opt-out page or resources like the NAI consumer opt-out page. ILikeSmallBiz may use email addresses to target users with custom ads through third party advertising platforms. ILikeSmallBiz shares customer information with third parties to perform services (advertising) on our behalf.

Legal Process.
We may disclose your personally identifiable information as required by law, such as to comply with a subpoena or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Certain Business Transfers.
Your personally identifiable information may be disclosed as part of a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets, and could be transferred to a third party as one of the business assets in such a transaction. It may also be disclosed in the event of insolvency, bankruptcy or receivership. We will use reasonable efforts to direct any such transferee to use your personally identifiable information in a manner that is consistent with our Privacy Policy.

You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personally identifiable information, as well as any resulting choices you may have regarding your personally identifiable information.


 

Newsletters 

If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you can unsubscribe at any time by clicking "unsubscribe" within the email.


Your Rights 

You have the right to request a copy of any personal data that we hold about you. If you would like a copy of your personal identifiable information please contact us. We may request proof of your identity before sharing such information.

If you discover that the information we hold about you is incorrect or out of date, you may edit that information through your ILikeSmallBiz account.

You may ask us to delete the personal data we hold about you in certain circumstances. It may not be possible for us to delete all of the information we hold about you where we have an ongoing relationship or a legal basis to retain the information, however please contact us to discuss how we can assist with your request.

In addition to the above, you may also ask us to stop or restrict processing of the personal data we have about you. You may also ask us to transfer your personal data to a third party in certain circumstances. If you would like any further information about your rights or how to exercise them, please contact us.

We will retain and use your information for as long as your account is active or as needed to provide you services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

Cookies & Other Tracking Technologies

ILikeSmallBiz and its partners use cookies or similar technologies to store session information, analyze trends, administer the Sites, track users' movements around the Sites, and to gather demographic information about our user base as a whole. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website's computers and stored on your computer's hard drive.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to track your login status. This cookie is only ever transmitted over HTTPS. A persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies to determine from where you were referred to our Sites, as well as the last user ID that you used to log in. We may set and access ILikeSmallBiz cookies on your computer; cookies are required to use the ILikeSmallBiz Sites.

You can remove persistent cookies by following directions provided in your Internet browser's "help" directory. Click here for more information on cookies, including how to disable them. If you choose to disable cookies, it may limit your use of certain features or functions on our Sites or service. To manage Flash cookies, please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html


Analytics & Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data to analyze trends in the aggregate and administer the site and our systems.


Third Party Tracking

Third parties also use cookies and other tracking technologies on our site, of which data is only collected in the aggregate. The use of cookies by third parties is covered by our Privacy Policy. Third parties use session ID and persistent cookies to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.


Security

The security of your personally identifiable information is important to us. When you enter sensitive information (such as email address) on our registration or order forms, we encrypt that information using SSL. We do not collect or store credit card or other payment information - those functions are handled by third party vendors (Stripe and/or PayPal). Please refer to the Privacy Policies of those companies for information on how they use your information.

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.

Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

The personally identifiable information we collect about you is stored in limited access servers. We maintain safeguards to protect the security of these servers and your personally identifiable information. We retain personally identifiable information only as long as necessary to complete a purchase, thwart fraud, provide customer service, or maintain your account with us.

Blogs

When you create a Business Profile on this Site, or when you post a review or comment, you should be aware that any personally identifiable information you submit there may be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these public areas. To request removal of your personally identifiable information from our community pages, contact us.  In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.


Testimonials

We display customer testimonials on our Site in addition to other endorsements. With your express consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us.

Links to Other Sites

If you click on a link to a third party site, you will leave our site and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as us. We encourage you to review the privacy statements of any other service provider from whom you request services.


Social Media Widgets

Our Site includes social media features, such as the Facebook button and Twitter button, or interactive mini-programs that run on our Site. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party (in which case your interactions with these features are governed by the privacy policy of the company providing it) or hosted directly on our Site.

For California Residents

Effective January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) afforded California residents (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer; (ii) the right to have the requesting consumer’s information deleted, subject to certain exceptions; (iii) the right to request that their personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because they exercised any of the new rights. 

California residents may submit a personal information or erasure request via email to privacy@ilikesmallbiz.com. ILikeSmallBiz will need to collect information from the requesting party to verify their identity, and will respond within 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances). 

Please be aware that such a request does not ensure complete or comprehensive removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested.

Changes to ILikeSmallBiz Client Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you here or by means of a notice on your dashboard page.  If we make any substantial change to the way we use your personally identifiable information we will notify you by email.  You will have an opportunity to agree to such new or different uses of your personally identifiable information prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.